FAQs – Frequently Asked Questions

How to buy

Shopping at www.iexgames.com is very easy. Just follow these steps:

1. Choose from the top section (PS4, PS5, Xbox One, Nintendo Preowned Games etc) and then the product type (Consoles, Games, Accessories).
2. View the products you are interested in and click on the photograph to zoom in and see every detail. Descriptions are also available and video previews.
3. Select an item and add it to your basket. You can then choose to continue shopping or to process order.
4. If you wish to continue shopping, repeat the process but if you wish to process the order, select the basket at the top right of the screen to begin checkout
5. Once you have entered your details, check that they are correct and click on confirm.
6. Choose whether you want to receive it via standard or express delivery and check that the shipping and billing addresses are correct.
7. Select a payment method: Payment on delivery (either by cash of Pos machine) or by card payment or Bank Deposit/Transfer
8. Confirm the order.
9. You will receive an email confirming your order.

General information

Will I receive the same product that I see in the photo?

Yes, all images displayed on the website are of the actual product.

Is it possible to receive periodic information via email about IEX Game’s latest products and offers?

Yes. By simply entering your email in the Newsletter subscription box and pressing the subscribe button you will receive information on IEX Game’s latest products and events.

How do I recover my forgotten password?

If you've forgotten your password, you can recover it in the Log-in section. Enter your e-mail address and we'll send you